Server management
What Are IT Server Management Services?
- Handling the actual setup and configuration of the server and the software that runs on it
- Updating that software and the server when necessary
- Monitoring the server and everything running on the server
- Making sure the server is up and running optimally so no issues are interfering with regular operation
- Dealing with other server management issues that may arise
Do I Need Server Management Support?
This is our most comprehensive service. By opting for this package, ONEQON becomes fully responsible for a properly performing IT environment through a combination of proactive monitoring, periodic checks and scheduled maintenance. We fulfil the role of IT manager, without you actually employing one. Additionally this allows you to focus on your core business rather than ensuring sure your servers are up and running.
It's difficult enough, help is on the way!
You want problems and/or queries from users to be resolved swiftly and professionally, both remotely and on-site. We can assist you swiftly when an issue develops because of our vocation, expertise, and experience. We guarantee a timely resolution to any issue or problem, as well as suggestions on how to improve efficiency.
EXCEEDS EXPECTATIONS EVERY DAY
- A single partner who manages all of your ICT.
- A service desk that calls you during a malfunction. Nice and clear
- IT experts at every level. An answer for every problem
- There will be no additional computations or unpleasant surprises.
Our approach to IT advice is as follows:
We can ensure the security, availability, and scalability of your network by setting up our IT network management as a service.
Tech support
Our team of network experts is always available to assist you.
Monitoring
24/7 monitoring and a scalable network that expands with your company;
Tailored IT advice
A network that is GDPR-compliant now and in the future.
Monitoring
We proactively monitor your IT environment 24/7. In the event of a problem, it is rectified (in consultation with you). In addition, ONEQON can relieve you from the burden of software updates, such as virus scanners and other system software. The service is available for a fixed monthly fee.
Quick response
This is the most basic form of support. As part of an SLA between you and Oneqon, it is agreed within which time you can expect a response or solution to your problem. In the event of breakdowns or changes, you can call our service desk. This can be typified as response service with all hours invoiced on the basis of actual costs.
We think along with you!
Acknowledge is composed of a huge number of passionate talented experts. Where businesses, information, processes, and customers come together, we feel most at home! Interested in learning more about what we can do for you?
INDUSTRIES
- Healthcare
- Enterprise & Financial
- IT Service Providers
- Industrial & Logistics
- eCommerce & Retail
- Schools Management